Skip to content

Accessibility statement

This statement relates specifically to our King's College London Online website. You will find an Accessibility Statement for our Kings College London Online Live Chat by clicking here.

Policies and standards

King's College London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. As such, we are partially compliant with the W3C Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. This means that all content on online.kcl.acl.uk should be:

  • Navigable using only a keyboard.
  • Meeting relevant contrast and colour recommendations.
  • Compatible with text-to-speech and speech-to-input software.
  • Marked up using appropriate metadata and alt attributes.
  • Able to zoom up to 300% without text spilling out of view.

W3C summarise the various different technical requirements of an accessible website under four distinct categories:

  • Perceivable – how content is displayed and accessed.
  • Operable – how users interact with our site.
  • Understandable – the language we use and the consistency of user interactions.
  • Robust – the compatibility of our site with a range of accessibility tools and formats.

Which parts of the site do not yet meet AA compliance?

We are actively working to ensure that all our web content meets the WCAG 2.1 AA standard. At this time, we are focusing our efforts on the main online.kcl.ac.uk. As such, sub-domains, apps and microsites may not offer the same level of accessibility compliance as the website you are on now. On this site, there are still small pockets of content that may not be fully accessible:

  • A small number of PDFs may not fully meet accessibility specifications. These are typically PDFs that we must host, but which are produced by a third-party organisation.
  • A small number of images may not include an appropriate alt attribute (WCAG 2 1.1.1).

Work to make the above content fully accessible is ongoing. If you aren't able to access content on or a related site, online.kcl.ac.uk we can help. Please contact us on: contentmarketing@cambridgeonlinelearning.com. 

We will help to provide you with alternate format content, answer your query directly, or point you in the direction of someone who can. By reporting non-accessible content to us, you are also helping to improve the experience for future users of our sites – thank you.

How we test this site

This website was tested prior to launching in February 2024. The test was carried out by the digital team at CEG Digital using a range of accessibility tools and browser extensions. Documents are tested using relevant Microsoft and Adobe software. We tested at least one page from every section of the website, along with the front page. This statement was first published on 14th February 2024.

Regular testing will continue with upgrades periodically thought the year and the statement will be updated to reflect the new test and changes.