Cookie policy
A Cookie refers to a text file which is stored on a user's hard drive and is typically used to identify that user when they revisit a website. Another common use of Cookies is to store information provided in a form, allowing it to be automatically filled in on subsequent visits.
How do we use cookies?
This website uses Cookies. We use Cookies to personalise content and adverts, to provide social media features and to analyse our traffic. We share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
We use Cookies to understand how you use our site. In the next section, we explain in more detail how we use Cookies and similar technology on our sites and apps for a number of purposes. Other organisations also collect user information on our sites through Cookies, tags and pixels. Tags and pixels, also known as web beacons, which are similar to Cookies are collected through embedded images.
We use five types of Cookies:
Necessary Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these Cookies.
| Name | Provider | Purpose | Expiry | Type |
| __hs_opt_out | HubSpot | This cookie is used by HubSpot Opt out policy | 13 months | |
| hs_ab_test | HubSpot | This Cookie is used to consistently serve visitors the same version of an A/B test you have seen before. | End of session | |
| <id> key | HubSpot | When visiting a password-protected page, this Ccookie is set so future visits to the page from the same browser do not require login again. The Cookie name is unique for each password-protected page. | ||
| messages-hide-welcome-message | HubSpot | This Cookie is used to prevent the welcome message from appearing again for one day after it is dismissed. | 1 day | |
| _hsmem | HubSpot | This Cookie is set when visitors log in to a HubSpot-hosted site. | ||
| __cf_bm | HubSpot and HubSpot forms | This Cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 30 mins | Third party |
| __cfruid | CloudFlare | This Cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | First party |
| _hssc | Hubspot | This Cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc Cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 24 hours | |
| __hssrc | HubSpot | Whenever HubSpot changes the session Cookie, this Cookie is also set to determine if the visitor has restarted their browser. If this Cookie does not exist when HubSpot manages Cookies, it is considered a new session. | ||
| _hstc | HubSpot | The main Cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 6 months | |
| hubspotutk | HubSpot | Used to keep track of a visitor's identity. This Cookie is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | |
| _cfuvid | CloudFlare | Session |
Preference Cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
| wistia-video-progress-# | Wistia | Contains a timestamp for the website’s video-content. This allows the user to resume watching without having to start over, if the user leaves the video or website. |
Statistic Cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
| _hjTLDTest | HotJar | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTTP Cookie |
| _hjSessionUser_# | HotJar | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 year | HTTP Cookie |
| _hjSession_# | HotJar | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
| _hjCookieTest | HotJar | |||
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
| collect | Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker | |
| Wistia | Domain | Used by the website to track the visitor's use of video-content - The Ccookie roots from Wistia, which provides video-software to websites. | Persistent | HTML Local Storage |
Marketing Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
| _fbp | Meta Platforms Inc | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker | |
| IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 400 days | HTTP Cookie | |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| ld_env | bot.leadoo.com | Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. | Persistent | HTML Local Storage |
| NID | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 6 months | HTTP Cookie | |
| pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel tracker | |
| pagead/landing | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | 3 months | HTTP Cookie | |
| fr | Meta Platforms Inc. | Pending | 3 months | HTTP Cookie |
| __ptq.gif | HubSpot |
Unclassified Cookies are Cookies that we are in the process of classifying, together with the providers of individual Cookies.
Currently we don't use this type of Cookie.
How to Refuse or Delete Cookies
You may refuse the use of Cookies and delete any Cookies that are already stored on your computer by selecting the appropriate settings on your browser. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue cookies when you use our site.
Instructions on how to delete and refuse Cookies for various web browsers are available at: allaboutcookies.org. This is not part of our website we are not responsible for its content.
It is also possible to stop your browser from accepting Cookies altogether by changing your browser’s Cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. The following links may be helpful, or you can use the “Help” option in your browser.
- Cookie settings in Microsoft Edge.
- Cookie settings in Firefox.
- Cookie settings in Chrome.
- Cookie settings in Safari web and iOS.
Our website occasionally makes use of "embedded services" such as Facebook, AddThis and Twitter. These third party services may also save Cookies on your computer whilst you use our website. We have no control over these Cookies and you should seek advice from these services if you wish to understand more about how they use Cookies.
You may wish to visit www.aboutcookies.org which contains comprehensive information on how to delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.